Get There Central Texas is excited to offer a regional Guaranteed Ride Home program, proudly sponsored by Uber Transit, to provide sustainable commuters a free or reduced-cost emergency ride home from work.

Get There Central Texas will reimburse unplanned rides home for qualifying users up to a maximum of $75 per ride up to five times a year.

How It Works

If a Get There Central Texas user is unable to travel home (or to an emergency situation location) using the mode of travel they used to get to work, they may be eligible to receive a reimbursement of up to $75 to pay for the travel expenses. Here's how to request reimbursement:

1. Review the eligibility requirements below to make sure you qualify for the program.

2. Complete and submit the GRH Registration Form to enroll in the program.

3. Send a copy of your emergency travel expense receipt to info@movabilitytx.org. Email must include your name and receipt with the total cost of the emergency travel, date, and time of the purchase.

Eligibility Requirements

1. You must be using the Carbon Cred app to track your trips and have taken an active or shared trip that's been tracked by the app at least once in the two weeks prior to an emergency circumstance (i.e., if you have an emergency on Tuesday, July 19, you would qualify for an emergency ride home if you logged at least one qualifying round-trip commute from Tuesday, July 5 – Monday, July 18).

Active and shared modes include:

• Carpool
• Vanpool
• Walk
• Bicycle
• Bike Share
• Scooter Share
• Bus
• Rail

• 2. Live or Work in the Program Service Area - Origin or destination of the qualifying commuting trips must be located within the Get There Central Texas Service Area, which includes Bastrop, Blanco, Burnet, Caldwell, Fayette, Hays, Lee, Llano, Travis, and Williamson Counties.
• 3. Have a qualifying emergency circumstance such as: a personal or family emergency (e.g., break-in at home, home maintenance emergency, child suspended from school), personal or family illness, unscheduled overtime, or typical commuting mode becomes unexpectedly unavailable (e.g., vanpool vehicle breaks down)

Non-qualifying circumstances may include:

• Pre-arranged appointments, such as visits to the doctor or dentist
• Work-related travel, such as rides to the airport or business meetings across town
• Rides to work
• Transit delays
• Overtime that occurs regularly or scheduled in advance
• Transportation to a hospital or doctor’s office following an on-the-job injury.

Fine Print

Users may be reimbursed no more than 5 times per calendar year. Any rental car charges incurred after 24 hours will not be reimbursed. Reimbursement requests without a receipt cannot be honored – make sure you get a receipt from your transportation provider. Requests do not guarantee payment. Any inappropriate use of this program will be at the individual’s expense and jeopardize future eligibility for the program. Reimbursements are only offered while funds are available. The program may be changed at any time without notice. The Get There Central Texas Guaranteed Ride Home Program is administered by Movability. Personal information shared us will not be shared, sold, or distributed with third party organizations. This program is possible thanks to funding from the City of Austin.