Austin employers and other local companies want to pay you for cutting carbon emissions because it helps make Austin’s air healthier for everyone to breathe.

The reason your phone requests full-time tracking permissions is because whatever time of day you start commuting we need to be ready to give you money for your hard work. We DON’T TRACK you all the time even when you give us permission. Instead, we put the app to sleep when you remain within a city block for about 10 minutes. This protects your privacy and avoids eating up your battery.

Cutting emissions happens in three ways:

1. According to the Environmental Protection Agency (EPA), greenhouse gas emissions from transportation account for almost 30% of total U.S. greenhouse gas emissions, making it the largest single contributor to U.S. emissions. That means any change you make in your daily trips will have a positive impact!

2. Corporations produce carbon emissions because we buy their products. When people choose to cut their transportation emissions it starts a feedback loop where less demand for fuel (a product) results in less corporate emissions to produce that fuel.

3. There is a net reduction in emissions when people choose to hold onto their carbon credits as the emissions reductions are removed from circulation.

Nope! It's totally free to use. If you're an employer interested in becoming a Movability member, you can learn more about the price tiers of membership here.

Get There is a program Movability developed with help from the City of Austin. Movability oversees the Get There program, including incentives.

You don't have to be a member to use Get There, but if you're part of a business or organization that is a Movability member, you might be eligible for more incentives and prizes on top of the random drawings that all Get There users can win.

Carbon Cred doesn't like data being sold so they DON’T SELL yours – period. However, regulators check to make sure that the app is only approving good carbon credits, so it anonymizes and randomizes your data for the auditors to review.

Get There uses the myCommute Solutions platform, run by RideAmigos. You can read RideAmigos' privacy policy here. While trips logged in Get There Central Texas provide data about how Central Texans travel, all identifying information is kept private. Movability will not have access to, or disclose or share your personal identifying information with any external parties.

Commuters can select any transportation mode including Ride Hail or Taxi, Ride Share (Uber, Lyft, etc.), Rental Vehicle (Car, Bike, Scooter), Transit, Car Share, and a Company Fleet vehicle.

All reimbursement requests must be accompanied with some form of verification. The type of verification required will depend on the circumstances of your emergency event. Examples of verification include:

• Personal or family emergency (e.g., break-in at home, home maintenance emergency)
  • Supervisor Contact that can verify that you left work early
  • Documentation of a family/home emergency
• Personal or family illness
  • Supervisor Contact that can verify that you left work early
  • Documentation from school showing child was sent home
• Unscheduled overtime
  • Supervisor Contact that can verify that you stayed in the office late
• Typical commuting mode becomes unexpectedly unavailable (e.g., vanpool vehicle breaks down)
  • Contact info from carpool/vanpool partners
  • Photos of vehicle breakdown (bike only)

No, Get There Central Texas cannot provide a reimbursement for any tip provided.

Yes, you are eligible for a reimbursement up to $75 if you have met all reimbursement requirements.

Rides to work are not eligible for trip reimbursement.

Yes, however, the Get There Central Texas Guaranteed Ride Home Program will only cover the reimbursement cost that is ineligible for reimbursement under Capital Metro's program. Movability staff will verify with CapMetro if a user is enrolled and if they are or are not eligible for reimbursement under the program.

Yes, stops related to an emergency trip are eligible for reimbursement up to $75.

Yes, you are eligible for the program if you are registered on Get There Central Texas and logged a qualifying trip within the 7 days prior to your emergency event.

Qualifying trips include: Carpool, Vanpool, Transit (Bus and Rail), Bike, and Walk.

Unfortunately, requests without a receipt are ineligible to receive reimbursement.