With 30 years of experience in the transportation industry, Mia Zmud leverages the power of scientific research to guide emerging technology and innovation business strategies and market plans within the transportation industry. Holding C-level, senior advisor, and management roles spanning both the public and private sectors, Mia offers a unique perspective to guide strategic direction, partnership and alliance building, and market strategy. She is passionate about driving innovation solutions within the public sector to speed the adoption of emerging technologies, meet customer expectations, and deliver results.
Mia brings considerable experience in establishing programs and processes to support mobility management and technology innovation, including frameworks for identifying, testing, evaluating, and deploying technology that matches strategic priority and operational need. Currently, she is advising a business unit of the Florida Department of Transportation, the Florida Turnpike Enterprise, in their efforts to establish an innovation program to support research and development activities and to develop a framework to strategically guide and manage technology investments and new ideas. She is also leading the Houston market deployment of one of the nation’s first comprehensive Mobility as a Service platforms, Houston ConnectSmart, with the developer (Metropia) and for the Texas Department of Transportation.
From 2018 through 2021, Mia established and led the technology and innovation program at the Central Texas Regional Mobility Authority (CTRMA) in Austin, Texas, where she worked to strategically align emerging technology and forge business partnerships to help the agency deliver on its commitment to innovation. Ms. Zmud has also worked with transportation and mobility technology startups to develop and guide their market entry strategy, develop new business initiatives and partnerships, and successfully secure grants from both the US Department of Transportation and Department of Energy with the objective of advancing technology adoption within the public sector.
Mia Zmud is active in the National Academies of Science, Engineering and Medicine’s Transportation Research Board providing leadership in transportation innovation and improvements through membership on the standing committees for Transportation Demand Management and is currently participating on two Transit Cooperative Research Program research panels. She is also a member of the Association for Commuter Transportation, Women in Transportation, and has served on the International Bridges, Tunnel and Turnpike Association Emerging Technology Committee’s Innovation and Operations Subcommittee which monitors transformation technology for advancing resilient infrastructure. In this capacity, she leads an annual State of the Practice survey documenting the tolling industry progress in adopting innovation practices and emerging technology.